About Cyberdime
Transforming businesses with automated revenue systems. Learn about our story, meet our team, and discover what sets us apart.
Our Mission
To eliminate the revenue inconsistency that plagues small businesses by building automated systems that generate predictable, scalable customer acquisition — allowing business owners to focus on delivering exceptional service while their Revenue Engine runs 24/7.
Our Vision
Become the definitive Revenue Engine platform and trusted automation advisor for businesses — where any business owner can access sophisticated automation that previously required expensive agencies or complex technical knowledge, leveling the playing field and enabling sustainable, scalable growth.
Our Story
We help organizations turn AI and software investments into measurable outcomes. Practical, human-centered engineering is at the heart of everything we build.
“Technology should serve your business — not the other way around.”
Too many teams build tools that look good but don't move the needle. At Cyberdime we focus on solving real operational problems — automating repetitive work, improving decision workflows, and delivering reliable systems people can trust.
- ✓AI-enabled automation that reduces manual effort and errors
- ✓Practical integrations that work reliably at scale
- ✓Clear roadmaps and measurable KPIs for every engagement
John led engineering at RARE PETRO for six years, building offline-first mobile apps for field crews, ETL pipelines, and real-time operational dashboards. He focuses on practical ML deployments that integrate with existing workflows and deliver measurable ROI.
Michael brings 16+ years of leadership at The Walt Disney Company and Netflix, where he led global production systems and large-scale operations. He specializes in secure, repeatable deployment of complex systems across international teams.
Leadership Team
Our founders bring decades of combined experience in business automation, revenue systems, and technology consulting.
John Norris
Visionary leader and industry-certified AI implementer with deep expertise in AI integration, software architecture, and business technology transformation. Prior to founding Cyberdime John spent six years as a Full Stack Developer at RARE PETRO, where he built offline-tolerant mobile apps for field crews, role-based access systems, ETL pipelines, and real-time operational dashboards. His technical toolkit includes Vue 3, TypeScript, Ionic, Firebase, and performance-first front-end architectures focused on Core Web Vitals and fast user experiences.
Michael Merrill
Operations expert focused on scalable systems, project delivery, and ensuring exceptional client outcomes. Michael is an industry-certified practitioner in AI-enabled operational systems and has led large, secure deployments at enterprise scale. He brings 16+ years of leadership at The Walt Disney Company and Netflix — including roles as Vice President of Disney Digital Studio Services and Head of Global Production Technology & Operations at Netflix — where he led global production systems, localization, and multi‑disciplinary teams to deliver measurable improvements in throughput and cost efficiency.
What Sets Us Apart
Our commitment to excellence and client success drives everything we do
Business-First Approach
We don't just write code - we solve business problems. Every solution we build is designed to drive measurable results and align with your strategic goals.
Transparent Communication
You'll always know where your project stands:
- Regular progress updates and demos
- Clear documentation and technical explanations
- Honest assessments of challenges and solutions
- Direct access to the development team
No technical jargon, no surprises - just clear, honest communication throughout the entire project.
Deep Technical Expertise
With 10+ years of business automation experience across lead generation, sales processes, and marketing systems, we bring proven expertise to every Revenue Engine we build. We stay current with the latest automation tools while maintaining a practical focus on what actually drives revenue.
Commitment to Quality
We take pride in delivering clean, maintainable code that stands the test of time. Every application we build receives the same attention to detail and quality standards - because your success is our success.
Our Expertise
Cyberdime brings proven expertise in business automation and revenue generation systems. We stay current with the latest automation tools while maintaining focus on practical, results-driven solutions.
Service Area
Based in Post Falls, Idaho, we serve clients nationwide through remote collaboration:
No matter where you're located, we can work together effectively through video calls, screen sharing, and modern collaboration tools.
Ready to Grow Your Business?
Let's build a customized Revenue Engine that brings in leads, nurtures them, and converts them to customers—on autopilot.